Ninja Pizza — a mobile app that allows you to order pizza and transforms the process into an exciting personalized experience
Top-level UX
Availability
Order tracking
Easy payments
Personal account
The food delivery market was rapidly growing, and consumers were increasingly looking for convenient ways to order their favorite dishes. The need for high-quality and fast pizza delivery — one of the most popular items to order — became especially critical.
It is important to simplify navigation and make the selection process quick and convenient to improve the user experience and increase the number of completed orders.
To ensure a seamless experience and increase conversion rates, it is essential to integrate with a wide range of payment methods that cater to the needs of different audience segments.
Optimizing this feature will enhance the user experience and increase the number of repeat orders.
People want to know when their order will be ready and when to expect the delivery. Therefore, it's essential to provide reliable tracking systems.
Creating an easy, intuitive mobile interface for ordering
Develop an interactive personal account with the ability to remember past orders
Implement a real-time order tracking system
Integrate the app with popular payment systems and loyalty programs
Integration with the custom CRM system developed by the Ninja Digital team to optimize order management
Kubernetes
GitLab
Swift
Objective-C
Angular
Javascript
.NET
Figma
Kotlin
Java
Frontend: React Native to ensure cross-platform compatibility
Backend: Node.js with a microservices architecture for scalability and flexibility
Database: MongoDB for flexible and scalable data storage
Integrations: API of leading payment systems and delivery services, development of the Ninja-CRM system, and its integration
Security: A comprehensive encryption and user data protection system
Localization: Use of i18n to ensure high-quality translations into multiple languages
Our specialized Ninja-CRM system for eCommerce helps fully automate business management processes, enhancing customer interactions and optimizing internal operations.
Full synchronization of the courier app with Ninja-CRM for up-to-date order information
Order management by the courier directly through the app
Transparent reporting on completed orders and earnings for couriers to track their tasks
Optimal routes for fast order delivery
Notifications and sound alerts for timely updates on order status and new tasks
100,000+ downloads in its first month
The average order value increased by 15% thanks to personalized offers
The frequency of repeat orders increased by 30%
The mobile app provided a simple and convenient ordering process, while the fast delivery ensured positive impressions of the service. Additionally, promotions and loyalty programs encouraged repeat purchases, helping the company build a loyal customer base and stand out in the market.
"Pizza in 3 clicks" — an optimized process for quick ordering
"Personal account" — easy access to order history and favorite dishes
"Ninja Tracker" — an order tracking system with minute-by-minute accuracy
"Language menu" — the ability to select the interface language (Ukrainian, English, Polish, Russian)
The success of Ninja Pizza demonstrated the importance of innovation even in traditional industries. Personalization and interactivity can significantly increase user engagement. The next steps include expanding the functionality to support a franchising model.