Mobile App

Ninja Sushi

Ninja Sushi — is an app offering a wide selection of rolls,
sushi, appetizers, sets, and drinks to suit every taste.
Додаток дозволяє:

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The app
allows:

View Ninja Sushi menu

View Ninja Sushi menu

Easy access to a wide range of dishes. Rolls, sets, appetizers, and drinks.
Find out the ingredients and calorie content of the dishes

Find out the ingredients and calorie content of the dishes

Learn the details about the ingredients and nutritional value of each dish.
Order and pay for dishes in just a few seconds

Order and pay for dishes in just a few seconds

Place your order in just a few seconds and choose a convenient payment method.
Convenient order tracking

Convenient order tracking

Stay informed about the current stage of your order through tracking
Follow news and updates

Follow news and updates

Stay updated on new menu items and special offers with regular notifications.
Easily view your order history

Easily view your order history

Convenient and informative order history view, with the option to reorder

Key problems,
addressed by the
Ninja Sushi app

The target audience for Ninja Sushi consists of individuals who prioritize convenience, high quality, and variety in Asian cuisine. For them, ease of ordering, quick delivery, and the ability to reorder their favorite dishes are the main considerations.

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Easy to order

The app provides an intuitive interface that simplifies the ordering process, leading to an increase in the number of customers and a higher average order value.

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Fast delivery

The app integrates with our custom CRM system, developed by our team, as well as with logistics platforms, allowing real-time order tracking.

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View history and repeat order

The order history feature allows users to quickly find previous purchases and reorder them with a single click, enhancing customer satisfaction and encouraging more frequent purchases.

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Variety and quality

The app provides high-quality visualization of the menu, highlighting the variety of dishes and the premium quality of ingredients. This helps the business effectively position its product in the market.

Project objectives

Creating an easy-to-use, intuitive mobile interface for ordering

Ensuring fast, convenient, and secure payment for orders

Providing customers with the ability to track the status of their orders

Implementing functionality for reordering favorite items

Order support in four languages: Ukrainian, Polish, English and Russian

Integration with the custom CRM system developed by the Ninja Digital team to optimize order management

Project objectives

Development
tools

Kubernetes

GitLab

Swift

Objective-C

Angular

Javascript

.NET

Figma

Kotlin

Java

Project
implementation

Analysis of the target audience, competitors, and the current market state

Development of texts, design, and 3D animations for the app

Development of functionality, including authentication, city and language selection, ordering, payment, and order status tracking

Connecting to Ninja-CRM

Launching the app on the iOS and Android stores

Providing technical support and ongoing development

Project ,[object Object], implementation

Integrated business management
through our own
Ninja-CRM system

Our specialized Ninja-CRM system for eCommerce helps fully automate business management processes, enhancing customer interactions and optimizing internal operations.

More about Ninja CRM
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Automation of order processing
and user interactions
through a user-friendly interface

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Tracking every stage of the order —
from creation to delivery, ensuring
transparency for your team.

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Control and optimization of your business's
financial operations, including
payment and transaction management.

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Tools for planning, launching, and
analyzing marketing campaigns to boost
sales and attract new customers.

Slide 45

Team management, performance
monitoring, and task allocation to
optimize business processes.

Slide 56

Automated inventory management
that ensures accurate real-time data
on product availability.

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Seamless integration with top accounting systems
for efficient accounting management and
financial reporting.

Slide 78

Most importantly, our CRM system can be tailored
to meet the unique needs of your business,
ensuring scalability and flexibility.

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Own
courier
app

Full synchronization of the courier app with Ninja-CRM for up-to-date order information

Order management by the courier directly through the app

Transparent reporting on completed orders and earnings for couriers to track their tasks

Optimal routes for fast order delivery

Notifications and sound alerts for timely updates on order status and new tasks

Results
of the work

4.9

Ratings: 3,1 thousand

The key achievement was the significant popularity of the app, which consistently ranks in the charts of the App Store and has a high rating.

The app has received numerous positive reviews and ratings (4.9/5 from 2800 reviews), thanks to its ease of use, product quality, and fast delivery. This has greatly helped the Ninja Sushi brand increase its visibility and loyalty among its target audience

App Store
  • Excellent delivery and user-friendly app!

    I've ordered sushi multiple times, and each time I am left with a positive impression! Everything is very tasty, fresh, and the mobile app works flawlessly. I can quickly find all the necessary items, there's a convenient filter system, and the ordering process takes just a few minutes. Highly recommend!

    Kathryn Murphy

    07.03.2022
  • Excellent delivery and user-friendly app!

    I've ordered sushi multiple times, and each time I am left with a positive impression! Everything is very tasty, fresh, and the mobile app works flawlessly. I can quickly find all the necessary items, there's a convenient filter system, and the ordering process takes just a few minutes. Highly recommend!

    Kathryn Murphy

    07.03.2022
  • Good, but there's room for improvement

    The pizza is good, but not amazing. The app is also decent, but at times a bit confusing. It's hard to find certain dishes, especially if you're looking for something specific. It would be great to add more customization options for orders.

    Kathryn Murphy

    07.03.2022
  • Everything is top-notch!

    I’m just thrilled! The sushi is delicious, always fresh, and beautifully packaged. The app works flawlessly: everything is fast, clear, and the ordering process is simple. You can set up notifications, and now I never miss any promotions or discounts.

    Kathryn Murphy

    07.03.2022
  • Everything is top-notch!

    I’m just thrilled! The sushi is delicious, always fresh, and beautifully packaged. The app works flawlessly: everything is fast, clear, and the ordering process is simple. You can set up notifications, and now I never miss any promotions or discounts.

    Kathryn Murphy

    07.03.2022
  • Everything is top-notch!

    I’m just thrilled! The sushi is delicious, always fresh, and beautifully packaged. The app works flawlessly: everything is fast, clear, and the ordering process is simple. You can set up notifications, and now I never miss any promotions or discounts.

    Kathryn Murphy

    07.03.2022

Key factors of
Ninja Fit's success

The mobile app provided a simple and convenient ordering process, while the fast delivery ensured positive impressions of the service. Additionally, promotions and loyalty programs encouraged repeat purchases, helping the company build a loyal customer base and stand out in the market.

1

Easy to order

A comprehensive approach that combines marketing, design, and technological implementation

2

Fast delivery

Deep understanding of the needs of the target audience and focus on user experience

3

The ability to reorder favorite items

The use of proven technologies that ensured the reliability and scalability of the app

4

Variety and quality

The ability to scale the business through franchising under the well-known Ninja Sushi brand

Conclusion

Conclusion

The experience gained during the implementation of this project allowed the Ninja Digital team to enhance their skills in creating successful mobile applications for the food service industry in the E-Commerce sector. These lessons can be valuable for other companies planning to develop similar solutions.

Appreciate

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