Ninja CRM
Whitelabel solutions for iGaming product owners
Automation to grow your business
A delivery service for sushi, snacks, sets, and drinks
Japanese cuisine delivery service with a focus on freshness and taste
Premium pizza delivery to home and office
Calorie counter, dietitian, trainer, and nutrition consultant
App for tracking water balance
Ninja Wok - is a Japanese cuisine delivery service with a focus on freshness and taste. Ninja Wok does not use frozen products, and the portions of dishes are generous and balanced. Key features of the app for users:
Maximum informative
Easy payments
High-level UX
Order in one click
Personal account
The food delivery market has become more competitive, and the business needed to offer solutions that optimize the ordering and delivery process. The main challenges were ensuring fast service, attracting new customers, and improving the user experience to increase customer loyalty and boost sales.
This can lead to lower interest and demand. Many customers are unfamiliar with the ingredients, cooking methods, or health benefits of such dishes, which inhibits their choice when ordering.
Multi-step processes for selecting dishes, entering information, and completing payment create unnecessary barriers for users, affecting the convenience and speed of placing an order.
Without incentives such as discounts, bonuses, or privileges for regular customers, users have less motivation to return, negatively impacting loyalty levels and long-term engagement
Manual order processing increases execution time and complicates control over the delivery process, negatively impacting service quality and user satisfaction.
Creating a clear and convenient interface for ordering Asian cuisine
Providing a fast and secure payment system
Giving users the opportunity to easily view and select dishes, taking into account their composition
Implementing the function of repeating previous orders
Implementing a loyalty program for regular customers
Kubernetes
GitLab
Swift
Objective-C
Angular
Javascript
.NET
Figma
Kotlin
Java
Frontend: React Native for cross-platform work
Backend: Node.js with microservice architecture and integration with your own CRM system
Database: MongoDB for flexible data storage
Integrations: APIs of payment systems and logistics services for fast order processing
Security: Encryption to protect user data
Our specialized Ninja-CRM system for eCommerce helps fully automate business management processes, enhancing customer interactions and optimizing internal operations.
1Automation of order processing
and user interactions
through a user-friendly interface
2Tracking every stage of the order —
from creation to delivery, ensuring
transparency for your team.
3Control and optimization of your business's
financial operations, including
payment and transaction management.
4Tools for planning, launching, and
analyzing marketing campaigns to boost
sales and attract new customers.
5Team management, performance
monitoring, and task allocation to
optimize business processes.
6Automated inventory management
that ensures accurate real-time data
on product availability.
7Seamless integration with top accounting systems
for efficient accounting management and
financial reporting.
8Most importantly, our CRM system can be tailored
to meet the unique needs of your business,
ensuring scalability and flexibility.
Full synchronization of the courier app with Ninja-CRM for up-to-date order information
Order management by the courier directly through the app
Transparent reporting on completed orders and earnings for couriers to track their tasks
Optimal routes for fast order delivery
Notifications and sound alerts for timely updates on order status and new tasks
A rating of 4,9 in the App Store with numerous positive reviews
A 30% increase in repeat orders
A 15% increase in average order value.
Stable presence in the top charts of mobile apps
The mobile app provided a simple and convenient ordering process, while the fast delivery ensured positive service experiences. Additionally, promotions and loyalty programs encouraged repeat purchases, helping the company build a base of loyal customers and stand out in the market.
The ease of use of the app allows customers to quickly find and order dishes, improving their overall user experience.
The repeat order feature allows regular customers to quickly reorder their favorite dishes, increasing loyalty and purchase frequency
The app ensures seamless payment through leading payment systems, simplifying the order completion process and reducing wait times
The system of personalized promotions and new product notifications engages users in repeat orders, increasing sales and retaining customers
The Ninja Wok project demonstrated that a well-designed app can significantly improve the user experience and optimize delivery processes. The effective integration of fast ordering and reorder functions allowed the business to increase purchase frequency and reduce customer service costs.
The experience gained during this project confirmed that mobile solutions focused on convenience, speed, and personalization help companies in the foodservice industry greatly enhance efficiency and customer loyalty. The next steps include further development of the app and integration of new marketing opportunities.
iGaming Whitelabel
Whitelabel solutions for iGaming product owners
Ninja Sushi
A delivery service for sushi, snacks, sets, and drinks
Ninja Wok
Japanese cuisine delivery service with a focus on freshness and taste
Ninja Pizza
Premium pizza delivery to home and office
Ninja Fit
Calorie counter, dietitian, trainer, and nutrition consultant
Ninja Water Tracker
App for tracking water balanceContact us via messengers:
![Technical ,[object Object], implementation](/_next/image?url=%2F_next%2Fstatic%2Fmedia%2Frealization-wok.64a79eae.png&w=2048&q=75)
